... said Ramez Faza, senior account manager of the global travel and hospitality practice at J.D. Power. "Cruise lines need to understand the causes of customer dissatisfaction and determine what will motivate them to come back." You are using an ...
http://abcnews.go.com/Travel/2013-best-cruise-lines/story?id=19543907
http://abcnews.go.com/Travel/2013-best-cruise-lines/story?id=19543907
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